Vinted Members Express Displeasure Regarding Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for women's and children's garments without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
The company said the revised method more closely matches other platforms.
They have suggested members to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Modifications
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.
